Brompton is committed to quality; if our products have failed you in any way, please return them and we will provide a full refund.

Unwanted items are returned at your own expense and should be sent by recorded delivery. We are unable to provide a refund for items which are lost or damaged in transit.

If the product is shown to be defective, or if a product displays a fault within the warranty period, we will either exchange the items or refund your money including the cost of return postage.

To return an item, please fill this form and our Customer Service team will be in touch within 3 working days.

Further information regarding returns can be found on our Terms and Conditions here.